HR MANAGER
ABOUT OUR TEAM
With nearly 300 years of combined HR experience, our team has developed the systems and expertise to support restaurant owners and operators nationwide to take better care of their people. We turn disorganization into structure and uncertainty into confidence by creating people systems, building leadership capacity, and contributing to overall HR compliance and success.
ABOUT THE ROLE
HR is anything but boring! So, if you love detailed tasks mixed with a healthy dose of out-of-the-box thinking, then the HR Manager (HRM) role is a great fit. The checklist-lover in you will enjoy managing the day-to-day HR, payroll, and benefits administration for two to three clients. You’ll also guide their employee relations, from extended leave requests to harassment and discrimination complaints. Your creative and adaptable personality can shine brightly here as the clients look to you to lead the way, navigating legal regulations and explaining their options.
You’ll get to know and anticipate their every need through weekly meetings with your clients, typically via conference or Zoom calls. Before long, you’ll confidently suggest tailored solutions to prevent and solve their problems and empower them to develop better organizational habits. Every day brings new opportunities to make a real difference, ensuring our clients’ businesses run smoothly and their teams feel supported and valued.
You’ll join our rapidly growing company with teammates throughout the United States. But you won’t get lost in the shuffle or feel alone here! You’ll join a “supergroup” comprised of 8-10 of your fellow HRMs. With fun team names like the Biscuit & Gravy Brigade and Troop Beverly Hills, this group will provide support, feedback, and even conversation during a virtual lunch date. All HRMs report directly to one of our phenomenal Director of HR Operations.
WHAT YOU’LL BE DOING
You’ll focus on these primary duties with your clients:
HUMAN RESOURCES ADMINISTRATION & COMPLIANCE
- Creating/updating employee handbooks and job descriptions
- Communicating HR policy and procedure updates
- Conducting criminal background checks and audits for compliance with federal, state, and local regulations
- Overseeing compliance with various HR regulations, including Labor Law Posters & Notices, Ban the Box & Salary Ban, Minimum Wage & Overtime, and others
- Ensuring required employee training (e.g., harassment training) occurs
- Providing structured recordkeeping to keep HR policies well-organized and actionable
PAYROLL ADMINISTRATION & COMPLIANCE
- Managing payroll data entry (new hires, terminations, and status changes)
- Processing payroll transmissions and addressing all payroll-related inquiries
- Complying with paid time off (PTO), garnishments, I-9 audits, and employment verifications
- Guiding clients in working directly with their HRIS/payroll systems to maintain accurate employee files
- Complying with wage and hour regulations to mitigate risks
BENEFITS ADMINISTRATION & COMPLIANCE
- Managing health insurance and other benefits, including ACA compliance and COBRA
- Coordinating open enrollment processes and guiding clients through benefits options so they can make the best choice for their team
- Overseeing leaves of absence and unemployment and Workers’ Compensation claims
- Ensuring clients are aware of and compliant with benefits-related regulations and deadlines
EMPLOYEE RELATIONS
Providing ongoing support and guidance to client senior leadership on fundamental employee relations matters, including:
- Tracking performance management through goal-setting and regular progress checks
- Addressing disciplinary actions fairly, with discretion, and in line with company rules
- Creating and maintaining a respectful work environment by preventing sexual harassment and responding effectively if it occurs
- Handling employee complaints and concerns with care, fairness, and confidentiality
- Managing voluntary and involuntary terminations in compliance with laws and best practices
HR & LEADERSHIP TRAINING
- Creating and delivering engaging training and coaching programs to help your clients become better leaders and improve their HR practices
- Maximizing the use of the Restaurant HR & Leadership Academy courses so clients can develop strong leadership and people management skills
- Leading virtual training and coaching sessions (think Zoom or Teams calls) tailored to each client, focusing on practical tips and strategies to boost their team’s performance
WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES
- HUMAN-CENTERED—Relationships matter to us, and we hope they matter to you, too. You care about the well-being of others, whether that’s your teammates, clients, or people in your community.
- RESOURCEFUL—You don’t shy away from HR challenges and find satisfaction in transforming clients’ people operations. You gladly embrace the mission because you have the skills and determination to make a positive change and directly contribute to your client’s success.
- CANDOR—You give constructive feedback with care and compassion and receive it with a willing and open mind.
YOU MIGHT BE A FIT IF YOU
- Have a degree in HR, Accounting, or a related business field (or relevant experience). But, if you have 3+ years of experience in HR, payroll, and/or benefits—bonus if that’s in the restaurant industry—let’s have a conversation.
- Value open dialogue and thrive on being the go-to source of all things HR for your clients
- Think on your feet and develop creative solutions to keep forward momentum
- Enjoy collaborating with colleagues and clients to form strong, trusting relationships
- Take ownership of your client and team responsibilities, delivering exceptional results on time
- Address conflicts with care to maintain positive work relationships
- Love driving the bus and formulating a roadmap to achieve your goals and those of your clients—We ❤️ self-starters!
- Manage your time and prioritize multiple deadlines, knowing that unexpected client needs may arise
- Bring positivity and a can-do attitude, especially when encountering challenges
- Have a knack for inspiring and guiding others and are ready to take your leadership skills to the next level
OTHER HELPFUL INFO YOU SHOULD KNOW
- Our team works remotely (yay!), but you might occasionally need to attend in-person meetings in the Chicagoland area.
- You’ll work at a computer for extended periods, typically 40-50 hours per week, depending on client and company needs.
- Although most of your work can be accomplished during the week, the nature of the restaurant industry means occasional weekend situations may require immediate attention, so flexibility and weekend availability are appreciated.
WHAT’S NEXT
If you’ve made it this far, we can’t wait to meet you! But before applying, we hope you’ll get to know us better at the links below. When ready, please email your resume and cover letter to careers@restauranthrgroup.com.